Refund policy

Refund Policy

All products sold on this website are digital downloads delivered electronically.

Due to the nature of digital products, all sales are final. We do not offer refunds for change of mind, incorrect purchases, failure to read the product description, or once access to the digital file has been granted.

By completing your purchase, you acknowledge that you are purchasing a digital product that is delivered immediately after payment and that you consent to instant access.

If you experience any technical issues accessing your file, please contact us at info@oghandbook.com.au and we will assist you as soon as possible.

Nothing in this policy excludes, restricts or modifies your rights under Australian Consumer Law. If a product is faulty, not as described, or does not function as intended, you are entitled to a remedy in accordance with applicable consumer protection laws.