Privacy policy
Privacy Policy
Last updated: February 19, 2026
The OG Handbook operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”). The OG Handbook is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By using and accessing the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include information that has been anonymised or de-identified.
Depending on how you interact with the Services, we may collect:
• Contact details including your name, billing address, email address and phone number
• Payment information including transaction details and payment confirmation
• Account information including login details and preferences
• Transaction information including products viewed, purchased or downloaded
• Communications including messages sent to us via email or contact forms
• Device information including IP address, browser type and connection details
• Usage data including how you interact with the website
How We Collect Information
We may collect personal information:
• Directly from you when you make a purchase, join our email list, or contact us
• Automatically through cookies and similar technologies
• From Shopify and service providers who process payments or provide hosting
• From marketing or analytics partners
How We Use Your Information
We use personal information to:
• Process payments and deliver digital products
• Provide customer support
• Send purchase confirmations and service-related communications
• Improve website functionality and user experience
• Send marketing emails where you have opted in
• Prevent fraud and maintain site security
• Comply with legal obligations
Marketing Communications
If you subscribe to our email list, we may send promotional communications. You can unsubscribe at any time using the link provided in those emails.
Shopify Relationship
Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information you submit is transmitted to and processed by Shopify in accordance with their privacy policy.
You can learn more about how Shopify handles personal information at:
https://privacy.shopify.com/en�
Cookies
We use cookies and similar technologies to improve user experience, analyse website traffic and support marketing efforts. You may disable cookies in your browser settings, though some features of the website may not function properly.
Security
We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.
Data Retention
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes and enforce agreements.
Your Rights
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to marketing communications
To exercise these rights, contact us using the details below.
Children’s Privacy
The Services are not directed toward children under 18 years of age. We do not knowingly collect personal information from children.
International Transfers
Your information may be processed outside Australia through Shopify’s infrastructure. Where required, appropriate safeguards are used.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
info@oghandbook.com.au